By Emma Carolan
As a person, oftentimes you are the first port of call. And not being trained or knowledgeable in this area can sometimes make it hard to properly process what you’re being told.
However, your reaction can be the gateway to that person beginning the process of healing from the event.
Here at MA, we’re promoting HEART – a 5-step guide to help you help them :
Here at MA, we have access to a confidential counselling service – accessible via a phone number. From the phone call you can organise counselling sessions via phone or face to face and you’re able to take the time off to attend the sessions.
We have Mental-health first aiders, trained and committed to keeping MA’s mental health at first rate. We’re looking to establish an anonymous forum where employees can reach out for support with issues, internal or external, and seek help and support without feeling exposed.
As a company, we all sit on the same floor with no dividing cubicles. The purpose is to encourage communication and collaboration and present the opportunity to make friends outside of your direct team and be able to or feel welcome to approach anyone in the company – including our Head of HR, Matt (He’s anyone’s at the mention of a cup of tea).
We also have an amazing Diversity and Inclusion programme where we’re encouraged not to shy away from the big issues (such as violence against women) and can point out changes – including policies - that could potentially be made.
These are all great steps and something all companies should be offering. However, steps that could help further include:
This list is not finite, it will need to grow and develop as society and the workforce does, but it’s important that people know they are cared about and for. Don’t struggle alone.
If you or anyone you know has been affected by one or some of the issues we’ve covered this week, you can find a list of directories that can point you in the right direction of seeking help on the MA website here.
You can also download a printable poster of HEART for a visual reminder to open communication in your organisation or institution : /uploads/maheartmethodposter.pdf
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