HR Manager

About Us

We are a dynamic staffing company with 50 employees across London, Barcelona, Brussels, Paris, Montreal, and Toronto. Our mission is to deliver a range of specialist staffing solutions and create long-lasting relationships with accountability, curiosity, and a human touch.

Role Summary

As the HR Manager, you will play a key role in shaping our company culture, managing the employee lifecycle, and aligning HR strategies with business objectives. This position blends strategic vision with operational execution, requiring a hands-on approach to ensure seamless day-to-day HR operations and deliver value across all office locations. You will also oversee office operations and lead a team member responsible for office management and HR transactional tasks.

Key Responsibilities

1. Strategic HR Leadership

• Develop and implement HR strategies aligned with company goals and values.
• Act as a trusted advisor to leadership, providing guidance on workforce planning, organizational development, and talent management.
• Drive initiatives to enhance employee engagement and foster a positive, inclusive company culture.

2. HR Operations

• Ensure compliance with local labour laws across all jurisdictions.
• Oversee payroll processes in collaboration with external providers.
• Manage benefits administration, ensuring competitive offerings in each region.
• Maintain accurate HR records, ensuring data protection and confidentiality.

3. Recruitment and Talent Acquisition

• Lead recruitment processes to attract and secure top talent across all locations.
• Partner with hiring managers to align staffing needs with business goals.
• Manage relationships with external recruitment agencies and partners.
• Oversee in-house sourcing strategies to target industry-specific talent.

4. Onboarding, Offboarding, and Promotion Cycles

• Ensure the smooth execution of onboarding, offboarding, and promotion processes managed by the HR Admin.
• Monitor these cycles to maintain compliance, efficiency, and alignment with company policies.

5. Performance and Career Management

• Oversee performance management processes, including regular reviews and Performance Improvement Plans (PIPs).
• Guide managers on probation evaluations and talent assessments.
• Drive career development initiatives to support employee growth.

6. Employee Relations and Engagement

• Act as the primary point of contact for employees on HR matters, ensuring fair and consistent treatment.
• Lead initiatives to enhance employee engagement, retention, and job satisfaction.
• Mediate and resolve workplace conflicts, grievances, and compliance issues.
• Manage disciplinary actions and legal processes when necessary.

7. Training and Development

• Assess training needs and design professional development programs.
• Implement and manage the Learning Management System (LMS) for in-house L&D.
• Support leadership development and succession planning.

8. Compliance and Policy Management

• Ensure compliance with labour laws across jurisdictions (UK, Spain, Belgium, France, Canada).
• Develop and update HR policies and employee handbooks tailored to each location.
• Oversee health and safety policies, ensuring adherence to local regulations.

9. HR Data and Reporting

• Analyse HR data using tools like Hibob and prepare reports for senior leadership.
• Monitor employee attrition risks and recommend strategies to mitigate them.

10. Corporate Social Responsibility (CSR) and Employee Well-Being

• Maintain and enhance the company's EcoVadis certification.
• Organize initiatives to promote employee well-being and community engagement.

11. Office Management

• Supervise office management activities, ensuring operational and employee needs are met.
• Lead and develop the Office Manager, who also supports HR transactional tasks.

Key Skills & Competencies

• Strategic Thinking: Ability to align HR strategies with business goals.
• Cultural Expertise: Knowledge of diverse cultural and regulatory environments.
• Leadership: Proven ability to motivate, guide, and build trust across all levels.
• Problem-Solving: Expertise in conflict resolution and complex situations.
• Communication: Excellent interpersonal and written communication skills.

Qualifications

• Experience: Minimum 5 years in HR roles, with at least 2 years in a managerial position.
• Education: Bachelor's degree in Human Resources, Business Administration, or related field. CIPD or equivalent certification is a plus.
• Technical Skills: Proficiency with HR systems (e.g., Hibob, LMS) and data reporting tools.
• Global Expertise: Experience managing HR across international locations.
• Language Skills: Fluency in English is essential; proficiency in French or Spanish is a strong advantage.
• Soft Skills: Strong organizational and communication skills, leadership ability, and a proactive mindset.

What We Offer

• Competitive salary and performance-based bonuses.
• Flexible working environment, including hybrid options.
• Opportunities to make a significant impact in a growing international organization.